Privacy Policy

Privacy Policy

This Privacy Policy describes how Elisse Studio (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on Elissestudio.com (the “Site”), or when you communicate with us about the Site (collectively, the “Services”).
The terms "you" and "your" refer to the user of the Services, whether a customer, a website visitor, or any other person whose information is collected in accordance with this policy.

Please read this Privacy Policy carefully.

1. Changes to the Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post any updates on this page, indicate the new "last updated" date, and take any other action required by applicable law.

2. Collection and Use of Personal Information

In order to provide you with our Services, we collect various personal information from different sources.
The information we collect varies depending on your interaction with our Site.

Information that you provide directly to us

We can collect:

  • Your contact details: name, address, telephone number and email address.
  • Your order information: billing address, delivery address, payment confirmation, email and phone number.
  • Your account information: username, password, security questions.
  • Your interactions with our customer service department.

Some features require you to provide this information. If you choose not to provide it, some parts of the Site may not function properly.

Information collected automatically

We also collect usage data (“ Usage Data ”) via cookies, pixels or similar technologies.
This data may include: your IP address, device and browser type, visit duration, pages viewed, and your interactions with the Site.

Information obtained from third parties

We may receive information from:

  • Shopify (our hosting platform).
  • Payment providers (card information, billing address, payment confirmation).
  • Marketing partners and analytics tools.

This information is processed in accordance with this Privacy Policy.

3. Use of Personal Information

We use your information to:

a. Providing our Products and Services

  • Process and ship your orders.
  • Manage your account and your returns.
  • To inform you of the status of your orders.

b. Marketing and Advertising

  • To send you offers, promotions or advertising communications by email, SMS or post.
  • Personalize your experience and display targeted ads.

c. Security and Fraud Prevention

  • To detect, prevent or investigate any suspicious activity.
  • Protecting our rights and those of our users.

d. Service Improvement

  • Answering your questions.
  • Improve our products and user experience.

4. Cookies

We use cookies to operate and improve our Site (e.g., saving your preferences, analyzing traffic, personalization).
You can manage cookies via your browser settings.
For more information, see Shopify's policy: https://www.shopify.com/legal/cookies

5. Information Sharing

We may share your data:

  • With our service providers (payment, shipping, hosting, customer service).
  • With our commercial and advertising partners.
  • With the legal authorities if necessary.
  • In the event of a merger or sale of our company.

We do not sell your personal data without your consent.

6. Children's Data

Our services are not intended for children under 16 years of age.
We do not intentionally collect their data.
If you believe a child has provided us with information, please contact us to have it removed.

7. Security and Conservation

We take reasonable measures to protect your data, but no system is completely secure.
We retain your information for as long as necessary to:

  • Maintain your account.
  • To provide our services.
  • Comply with our legal obligations.

8. Your Rights

Depending on your country of residence, you may have the following rights:

  • Access to your data.
  • Correction of incorrect data.
  • Your data has been deleted .
  • Opposition to their use for marketing purposes.
  • Data portability .

To exercise these rights, please contact us at the address below.

9. Contact

For any questions or requests regarding this Privacy Policy:

📧 Email: Elissestudio001@gmail.com

Our team is available 7 days a week, from 9:00 AM to 6:00 PM , to answer all your questions.