Shipping Policy
At Elisse Studio , we are committed to providing a smooth and enjoyable shopping experience , including free delivery on all orders .
Here are the details of our shipping process.
1. Order Processing
All orders are processed within 7 working days (excluding weekends and public holidays).
Orders placed after 11:00 PM will be processed the next business day .
💡 During periods of high demand (sales, holidays or promotions), the processing time may be slightly longer.
2. Timeframes and delivery
We offer free standard delivery worldwide .
Estimated delivery times vary depending on your location, with most orders arriving within 5 to 10 business days .
Delivery times may vary depending on your region, customs services, or carrier delays.
Once your order has been shipped, you will receive a tracking number by email to track your package in real time.
3. Order tracking
As soon as your order is shipped, a confirmation email containing your tracking number will be sent to you.
You will be able to track the status of your delivery directly on the carrier's website.
4. Shipping restrictions
We currently do not deliver to the following addresses:
- Post Office Boxes (PO Box)
- APO/FPO Military Addresses
- Restricted or prohibited delivery areas
Some remote areas may also require additional delays.
5. Lost or delayed packages
If your order has not arrived within the estimated timeframe, please:
Our team will help you resolve any delays or delivery problems as quickly as possible.
6. Customs and taxes
No customs fees or import taxes will be charged to the customer.
Maison Amara covers these costs to ensure a hassle-free shopping experience.
7. Contact
For any questions regarding delivery or shipping, please do not hesitate to contact us at:
📧 Elissestudio001@gmail.com